Table of Contents
Organization Theory and Behaviour
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KNEC: Diploma in Business Management – Module III
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KNEC: Diploma in Human Resource Management – Module III
Topics covered in this unit/subject are as follows:
Topic 1: Introduction to organisation theory and behaviour
Topic 2: Individual behaviour in organisations
Topic 3: Group behaviour
Topic 4: Management of conflict
Topic 5: Stress Management
Topic 6: Change Management
Topic 7: Power of politics in an organisation
Topic 8: Organisational effectiveness
Topic 9: Organisational culture
Topic 10: Emerging issues organization theory and behaviour
Introduction
This module unit is intended to equip the trainee with knowledge, skills and attitudes that will enable him/her to understand the internal and external setting within which an organisation operates.
General Objectives
At the end of this module unit, the trainee should be able to:
- Recognise the importance of organisation theory in an organisation
- Recognise the importance of organisation behaviour in an organisation
- Apply the principles and concepts of organisation theory and behaviour in an organisation
- Follow the process of change and development in an organisation
Topic 1: Introduction to Organization Theory and Behaviour
- Meaning of organisation theory and behaviour
- Importance of studying organisation theory and behaviour
- Levels of organisation behaviour
- Theories of organisation behaviour
Topic 2: Individual Behaviour in Organizations
- Psychological processes underlying individual behaviour
- Factors that influence behaviour
- Variables used to evaluate the behaviour of individuals
Topic 3: Group Behaviour
- Meaning of the term group
- Reasons for the formation of groups in an organisation
- Types of groups in an organisation
- Factors affecting group performance
- Process of group decision making
- Stages in group formation
- Functional and dysfunctional consequences of group behaviour
Topic 4: Conflict Management
- Definition of conflict
- Causes of conflict in an organisation
- Levels of conflict in an organisation
- Methods of handling conflicts in an organisation
- Role of the management in handling conflict
- Consequences of conflict in an organisation
Topic 5: Stress Management
- Meaning of stress
- Causes of work stress
- Consequences of stress
- Ways of managing stress
Topic 6: Change Management
- Meaning of organisational change
- Reasons for organisational change
- Consequences of change
- Why people resist change
- Methods of implementing change
- Ways of coping with change
Topic 7: Power Politics in an Organization
- Definition of power
- Meaning of politics
- Sources of power in an organisation
- Types of power relationship in an organisation
Topic 8: Organisational Effectiveness
- Meaning of organisational effectiveness
- Meaning of organisational goals
- Types of organisational goals
- Process of measuring organisational performance
Topic 9: Organisational Culture
- Meaning of culture
- Meaning of organisational culture
- Factors leading to development of an organisation culture
- Importance of culture in an organisation
- Reasons for different organisational cultures
- Types of organisation cultures
- Indicators of organisational culture
- Limitations of an organisation culture to organisational employees
Topic 10: Emerging Issues and Trends
- Emerging issues and trends in organisation theory and behaviour
- Challenges posed by emerging trends and issues in organisation theory and behavior
- Coping with challenges posed by emerging trends and issues in organisation theory and behaviour